SHIPPING & EXCHANGE POLICY

Shipping Policy

  • Any postage related to returned items is paid by Pasha
  • If an item is returned it will go through three stages
    • Checked by the Sales team
    • Check by the Production team
    • If fault cannot be determined then the returned item is sent to the lab for testing.
  • If after the checking process it is determined that the returned item is damaged because of a fault at Pasha’s end, the damaged article will be exchanged free of cost for a new one.
  • If the damage to the item is because the necessary precautions were not followed, then it will be sent back as it is, since Pasha is not liable for that damage.