The inspiration of craftsmen, imbuing the spirit of Kashmir...

Details

The beauty of nature…

Made from the finest natural cashmere fibre obtained from the warm and luxuriant undercoat of the majestic Pashmina goats of Inner Mongolia and the Tibetan highlands…

The inspiration of craftsmen, imbuing the spirit of Kashmir...

Details

The beauty of nature…

Made from the finest natural cashmere fibre obtained from the warm and luxuriant undercoat of the majestic Pashmina goats of Inner Mongolia and the Tibetan highlands…

Delivery & Returns

Details

Delivery

Your package will be delivered within 5-7 working days after you place an order. We use premium courier services for all shipments. A signature may be required on receipt of the parcel. If no person is available at your address to take the delivery of the parcel, the carrier will make 2 more attempts to deliver the parcel. Please note that we are unable to change a delivery address once the order has been dispatched.

Returns

Pasha is not responsible for any variance in color or texture that might occur due to digital display on computers, phones, tablets, etc.Therefore products cannot be returned or exchanged for this particular reason.

We will not be able to fulfill any return or exchange requests in some cases, including the following:

1. The Product is not in its original form i.e. tags,labels,packing or accessories are missing
   
2. Product is defective because of use.
   
3. The time allowed for exchange/return has expired.
   
   No product/Item ordered online can be exchanged at any authorized Pasha Retail/Distributer outlet.
   In case you want to exchange your item because of a defect, you may contact our customer service department by emailing us images of the defected product at info@pashafabrics.com or calling us at +971 50 3767 496 within 3 days of purchase.
   
   After our team reviews the product and approves your request, you will be offered an exchange equal to the price of the returned product.
   
   Refunds will, in most cases, be issued to the same credit card you used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable.
   Please allow up to 14 days for the processing of any return. In the case of credit cards, it can take two billing cycles before the credit is shown on your credit card statement.
   
   

   Order Cancellation

   The order may be canceled at any time before it is confirmed. Once the order is dispatched, you will receive, a dispatch confirmation, on your registered email address that will also include the courier tracking number. Once a product is dispatched, it cannot be canceled and the Return & Exchange policy will come into effect. We reserve the right to cancel an order for any reason, including, but not limited to the following: The item is out of stock.
   Pricing errors or credit card is not accepted by the relevant financial institution.